Privacy Policy

Victorian Cornice Company Ltd respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website or services.

1. Who We Are

We are Victorian Cornice Company Ltd, based in Birmingham, UK. We supply and install plaster mouldings, including cornices, arches, and bespoke plasterwork.

2. What Information We Collect

We may collect the following information when you interact with us:

  • Contact details – name, address, phone number, and email when you make an enquiry or place an order.
  • Order information – details of the products and services you purchase.
  • Payment details – processed securely through third-party providers (we do not store card details).
  • Website usage data – through cookies and analytics (see our Cookie Policy).

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Respond to enquiries and provide customer service.
  • Manage our accounts and records.
  • Improve our website and services.
  • Comply with legal and tax obligations.

4. Sharing Your Information

We will never sell your data. We may share your information only with:

  • Payment processors and delivery partners to complete your orders.
  • Professional advisers (accountants, legal, etc.) for business operations.
  • Authorities if required by law.

5. Data Retention

We keep your personal information only as long as necessary for the purposes set out in this policy, and to meet our legal obligations (for example, tax records).

6. Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data where appropriate.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at info@victoriancornice.co.uk.

7. Security

We take appropriate security measures to protect your data from loss, misuse, or unauthorised access.

8. Contact Us

If you have any questions about this policy, please contact us:

Victorian Cornice Company Ltd
81 Newtown Middleway
Birmingham
B6 4JX
Email: info@victoriancornice.co.uk
Tel: 0121 359 0143